What if you like a property while browsing and an alert pop up tells you that it is filling fast? Well, we have a solution for you in this case. All you have to do is to deposit a token amount when booking request is generated. Please note that the token amount is refundable only when the booking is not confirmed or if Zolo is unable to provide you with accommodation of your choice.

What happens after I prebook a room?

If you have specified a room, we will definitely try to consider your request at the time of confirmation. Note: The allocation of room is strictly subject to availability. If your choice is not available at the time of confirmation, we will definitely intimate you before the confirmation.

Can I make multiple pre bookings?

A single person is not allowed to pre-book rooms with constant detail. However, you can do that with multiple customer details. This is so because then you will be booking for multiple customers.

How to pre book a property?

Pre-booking is easy and user-friendly. Once you, generate a booking request, you will have to pay a token amount. Pre-booking payments are strictly through online mode.

Can I prebook even if a property or room type is full?

As the property is full there is no confirmation that you will get your desired room. Zolo tries its best to accommodate all its customers so there is no harm in generating a query.